Privacy Policy

1. Controller and contact

This website is operated by Din Arijan Dodik, trading as Aeon Solutions.

For privacy and data protection questions you can contact info@aeonsolutions.eu or call +385 99 7427 525.

2. What data we process

• We do not create public user accounts on this website, we do not sell personal data, and we do not use remarketing or advertising cookies.
• The enquiry form asks for your name, email address, optional phone number, budget range, service type, selected package, and message.
• The email notification for each enquiry can include technical data such as IP address, approximate country, user agent, origin, and submission timestamp to reduce spam and investigate abuse.
• We use short-lived in-memory rate limiting to protect the form from repeated spam attempts.
• Google Analytics loads only after consent. Your consent choice is stored in browser local storage.

3. Purposes and legal bases

• We answer your enquiry, prepare an offer, and communicate about a possible project as steps prior to entering into a contract.
• We use security logging and anti-spam controls based on our legitimate interest in protecting the website.
• We use analytics only on the basis of consent.
• We may keep certain records where required by law or to establish, exercise, or defend legal claims.

4. Hosting and recipients

The website is hosted in Bosnia and Herzegovina. Hosting providers may process technical logs necessary to deliver the website, maintain security, and operate the server.

Contact form messages are sent to our configured email inbox. Google receives analytics data only if you accept analytics cookies.

5. International transfers

If you accept analytics, Google Analytics may process certain data outside Bosnia and Herzegovina or outside your country. Google publishes its own information about data processing and transfers.

6. Retention

• Enquiry emails are kept only as long as necessary to answer you, prepare an offer, manage project discussions, and resolve disputes or legal duties.
• Temporary anti-spam data is kept only for the configured in-memory time window.
• Google Analytics data follows the retention settings configured in the Google Analytics property.
• Your consent record stays in your browser until you change it or clear site data.

7. Your rights and choices

You can reject analytics in the cookie banner or withdraw consent later through the cookie settings button. You can also clear cookies and local storage in your browser.

• the right of access
• the right to rectification
• the right to erasure where there is no lawful basis to keep the data
• the right to restriction of processing
• the right to object where processing is based on legitimate interests
• the right to withdraw consent for analytics

8. Policy updates

We may update this policy when the technical setup, hosting, analytics configuration, or legal requirements change. The latest version is always published on this page.

Supervisory authorities

You may complain to the authority where you live, work, or where the alleged infringement took place. The contacts below cover the main markets served on this website.